Privacy Policy

1. Introduction

Rock. Paper. Science! LLC is a limited liability company registered in the State of Florida, United States of America. We operate the websites rockpaperscience.com and rpsci.com, and their associated subdomains (collectively referred to as the "Platform").

The Platform allows Users to learn about our services and interact with us. Our "Services" include, but are not limited to, providing technical consulting, strategic audits, and creative services.

As part of delivering our Services and operating our Platform, we may process certain personal data that relates to Users. We are committed to protecting and respecting your privacy. This Privacy Policy explains the basis on which personal data we collect from you will be processed by us or on our behalf.

Where we determine the purpose and means for which your personal data is processed, we are the "data controller."

2. Changes to this privacy policy

We have the discretion to update this Privacy Policy at any time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Platform following the posting of changes to this policy will be deemed your acceptance of those changes.

3. Information we may collect about you

We may collect and process the following categories of information, which may include your personal data:

• Contact Form Information: When you submit an inquiry via our contact form, we process your full name, email address, and any other information you provide in the message text.
• Scheduling Information: If you book a meeting with us using a third-party scheduling tool, we process your name, email address, and any information related to the meeting.
• Audit Information: When we create and deliver an audit report, we process information related to that report, which may include the subject's URL, screenshots, performance data, and other publicly available or voluntarily shared data.
• Analytics Information: We may collect technical information about the device you use to access our Platform, such as your IP address, operating system, browser type, and time zone.

4. Why we collect information about you

• To Provide our Services to You:
  We use Contact Form Information, Scheduling Information, and Audit Information to deliver our Services, respond to inquiries, and provide you with reports and strategic insights. This processing is necessary for us to pursue our legitimate interests of operating our business, communicating with prospective and current clients, and delivering high-quality work.
• To Maintain and Improve our Platform:
  We use Analytics Information to understand how our Platform is used, to ensure it functions correctly, to improve the quality of our Services, and to identify and correct any bugs. This processing is necessary for us to pursue our legitimate interests of providing a high-quality, stable, and secure user experience.
• To Manage Our Relationship With You:
  We may use Contact Form Information and Scheduling Information to properly manage our communications with you, including responding to inquiries, scheduling meetings, and maintaining a record of our interactions for continuity. This processing is necessary to pursue our legitimate interests of providing excellent customer service and managing client relationships effectively.

5. Data sharing

Your information will only be shared between us and trusted third parties in the following ways:

• Personnel: We may disclose your information to our personnel or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy.
• Merger or Acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via a prominent notice on our Platform of any change in ownership or uses of this information.
• Required by Law: We may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies).
• Third-Party Suppliers: We use a range of suppliers to operate our business. Suppliers who may process your personal data on our behalf include:
  • IT Service Providers: Including email service providers, software providers, web hosts, and security technology suppliers.
  • Analytics Providers: To help us understand our website traffic and user behavior.
  • Scheduling and Communication Providers: To enable us to schedule meetings and communicate effectively.
  • Project Management Providers: To help us manage the delivery of our Services.
  • Client Relationship Management Providers: To help us manage our business development process and communications with current and prospective clients.

6. Data Retention

We will hold your personal data on our systems for as long as is necessary for the relevant purpose and to maintain business records for tax, legal, and regulatory reasons.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data; the potential risk of harm from unauthorized use or disclosure of your personal data; the purposes for which we process your personal data and whether we can achieve those purposes through other means; and the applicable legal requirements.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes.

7. Security

We will take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data. Please be aware that, although we endeavor to provide reasonable security for the information we process, no security system can prevent all potential security breaches.

8. Children's privacy

We do not knowingly solicit data from, offer Services to, or market to children under the age of 18. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us.

9. General Data Protection Regulation (GDPR)

If you are located in the European Union (EU), United Kingdom (UK), or European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including:

• The right to access, update, or delete your personal data.
• The right to restrict or object to how we process your data.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise these rights, please contact us at [email protected].

10. California privacy rights (CCPA & CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, and disclose.
• The right to request deletion of your personal information.
• The right to opt out of the sale or sharing of your personal information (Note: We do not sell or share your personal information).

To request access or deletion, email [email protected]. We may require identity verification to process your request. You may also designate an authorized agent to act on your behalf.

11. International data transfers

Our services are operated in the United States. If you are located outside of the U.S., please be aware that any information you provide will be transferred to, processed, and stored in the United States, and that data protection laws in the U.S. may differ from those in your jurisdiction.

12. Your acceptance of these terms

By using our Platform or engaging with our Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Platform. Your continued use of the Platform following the posting of changes to this policy will be deemed your acceptance of those changes.

13. Contact information

If you have any questions or comments about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: [email protected]